BARCELONAURBANHOTEL.COM

This website has been created and is operated by Esende Europa S.L. We act as an intermediate between hotels (owners of accommodations) and users in order to provide our users with the possibility to search and book hotel accommodation online. Our service is based on information provided by hotels and owners. Although we do our utmost to ensure that all information provided on this website is accurate, we cannot guarantee that all information is comprehensive and error-free, nor can we be held responsible for interruptions or non-delivery of information. The prices on our site are highly competitive. All prices on the BarcelonaUrbanHotel.com website are per room for your entire stay, unless stated differently. Please check the room details to see what is included in the price and what is not. “Terms and Conditions of a friendly company”

Our service is free of charge. Unlike many other parties, BarcelonaUrbanHotel.com will not add any additional fees, like a reservation fee, to the room rate.

BarcelonaUrbanHotel.com uses high ethical standards and respects your privacy. We will not give your personal information to third parties under any circumstances. Please have a look at our Privacy Policy for further information.

All successful reservations made via BarcelonaUrbanHotel.com will be confirmed directly by email to the client to the provided email address. It is your responsibility to inform BarcelonaUrbanHotel.com if you should not receive a confirmation email. This usually occurs as a result of a strong junk mail filter or an incorrectly entered email address. For any problems regarding confirmation e-mails please contact our reservations department at: customerservice@barcelonaurbanhotel.com or call us on 0034-651 89 14 13

Our prices are very competitive. If you believe you have found a lower rate for the same accommodation as actually booked through BarcelonaUrbanHotel.com for the same dates, the same type of room and occupancy in the same hotel, please notify us within 24 hours from time of booking and we shall investigate it. The accommodation at the lower price must be an online price from an online travel retailer. A special offer price, discounted due to frequent flyer mileage credits, a promotional price or a price which is a part of a package, are excluded.

Hotels require credit card details in order to guarantee your reservation. Your credit card information will be sent directly to the reserved hotel. When you make a booking, you will automatically enter into an agreement with the hotel you have chosen. We will not charge your credit card, as you will pay for your stay at the hotel unless otherwise stated in the room description (for example in case of Special Deals, Hot Deals, Advanced bookings etc.). Be assured that we take our responsibility regarding your credit card information very seriously. We use the industry standard "Secure Socket Layer (SSL)" technology to encrypt your credit card details. Therefore, we can guarantee that every transaction made is 100% safe and we will reimburse the first EUR 50 should your credit card be misused or abused due to BarcelonaUrbanHotel.com. The credit card company is obliged to pay the remainder.

Our service is free of charge. Unlike many other parties, BarcelonaUrbanHotel.com will not add any additional fees, like a reservation fee, to the room rate.

Please follow the instructions in the confirmation email in case you need to cancel your stay. If you cancel according to the cancellation policy of the hotel, it will be free of charge. We recommend you read the cancellation policy of the hotel carefully. If you cancel later than requested by the hotel or do not show up, the hotel might charge you a fee which in most cases is the equivalent for a one night stay. Note, BarcelonaUrbanHotel.com will not charge you any cancellation fee whatsoever. BarcelonaUrbanHotel.com has the right to cancel your booking within 72 hours after booking time. In case of cancellation by BarcelonaUrbanHotel.com, BarcelonaUrbanHotel.com will attempt to offer you a similar hotel accommodation in the same quality and price classification, but shall not be held liable should it fail to do so. BarcelonaUrbanHotel.com sells accommodation from an inventory supplied by each hotel, and does not over-sell that inventory. BarcelonaUrbanHotel.com does not accept any liability for unavailability of rooms caused by the hotel overselling the hotel’s own room inventory.

The BarcelonaUrbanHotel.com website has been compiled with the greatest possible care. Our services are based on the information provided by the hotels; for this reason, the hotels remain responsible for the correctness of this information. Hotels can alter the information about their hotel, such as prices and availability, at any moment. We can therefore not guarantee that all the information is accurate and faultless, nor can we be held responsible for errors or inaccuracies in the supplied information. You should always check the provided information before acting on the basis of the supplied information. BarcelonaUrbanHotel.com sells accommodation from an inventory supplied by each hotel, and does not over-sell that inventory. BarcelonaUrbanHotel.com does not accept any liability for unavailability of rooms caused by the hotel overselling the hotel’s own room inventory. Unless stated otherwise, the copyright of the material on this website is copyright of BarcelonaUrbanHotel.com. BarcelonaUrbanHotel.com is a registered company (Travel Agency) in Spain (Barcelona). Spanish law is applicable to our services.